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FAQ
I've never had a cleaning service, how does it work?


Most of our clients choose an initial cleaning to start, then switch to either weekly, bi-weekly, or monthly cleanings.  At the initial cleaning or at a one-time cleaning it usually takes 1 to 2 times longer than a routine cleaning due to the fact that it is the most labor intensive as we are working hard to bring your home or office up to an immaculate level of cleanliness.


How does your cleaning plan work?

At Clean by Nature we provide a totally customized cleaning plan for your home or office.  We will personally review each room you would like cleaned, list all required cleaning tasks for each room and provide a plan for what products will be used at each cleaning.

Do you require a contract?

No, you can start or stop your cleaning service at any time.

Are you insured against damaged items?

Yes, Clean by Nature is fully insured for any damage that may occur to your home or office.  Our staff will treat your belongings as we would our own.  However, in the event that an object is damaged, we direct our staff to advise the client of the damage and then we take immediate action to provide compensation.

What are your hours of service?

We provide service during the day between the hours of 8:30am and 3pm, and at night for businesses during the hours of 5pm and 9pm Monday through Friday.  We do provide weekend services upon request.  And you can always e-mail or leave a voicemail at anytime.  You will also receive confirmation of reservations within 24 hours of your scheduled appointment.

What are you payment methods?

You may pay by check or cash.  Payment is due at the time of cleaning but monthly invoicing is available by request.

Who does the cleaning?

Our team of cleaners are professional, honest, and “green clean” trained!  They are insured in case of damage, breakage, or injury.  We pay them direct so you don’t have to worry about payroll taxes.  We take care of everything.

Do I need to provide any cleaning products?

We will bring our own eco-friendly, non-toxic products to clean and sanitize your home or office, as well as supply our own vacuum cleaner if needed.  If you prefer a certain product to be used other than what we would normally bring you can let us know and we would be happy to clean with the product you provide us with at each cleaning.

Do I have to be home during house cleaning?

Because we clean Monday through Friday, 8:30 am to 3pm most of our customers aren't home.  We can arrange for a method of entry and lock up that is the most comfortable for you.  We also do not mind cleaning while someone is in the home.

What area do you service?

We currently serve Saratoga and Schenectady Counties.
Clean by Nature Recycling Program


This program is available to all Clean by Nature clients with no additional charge. 
We will take the following items and properly dispose of them for you.
Bottles and cans,   plastic shopping bags,  computers, printers, cell phones, PDA’s, laptops, batteries, ink and toner cartridges, telephone equipment, VCR’s, DVD players, clothing, and eye glasses. For larger items such as appliances, air conditioners and humidifiers please contact me directly.

*All the money collected from bottles and cans will be donated to a local organization

**Free data wiping on all computers and hard drives


Prevent waste before you recycle.

Eliminate unwanted catalogs you receive at www.catalogchoice.org

Reduce Junk Mail at www.dmaconsumers.org/cgi/offmailing
For a $1 fee you can have your name removed from unwanted mailing lists. Make sure to provide them with all the different variations of your name under which you receive junk mail. Be patient - it will take a few months before any relief is realized. 

Remove your name from three major credit bureaus' mailing lists for two years. When you call, you will need to confirm your identity, a recording will ask for personal information, including your Social Security Number (which they already have). You can also request a form that will wipe your name PERMANENTLY from their mailing lists if you want. Visit www.optoutprescreen.com
or call 1-888-5OptOut (1-888-567-8688)

Our Community

We are now a part of the Cleaning for A Reason Foundation.  This charity offers free cleanings for women undergoing cancer treatment.  Click here for more information.


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